The data listed above is stored by us and linked to your account. We ensure that your data is handled securely and in accordance with applicable privacy laws. By using our services, you consent to our collection, use, and processing of your personal and non-personal data as outlined above. 

 

Cookies and Data Collection Tools

We use cookies and similar tracking technologies, including tags, scripts, and web beacons, to collect and store data about your interactions with our platform. These technologies help us remember things like your preferences and personalize your experience on Skillsel. The information we gather is used solely to enhance our services and improve your experience. These tools automatically track system data and usage information whenever you access our Services. In some cases, we may combine this data with other information we collect, as described in our Privacy Policy.

We use Google Analytics to help us understand how users engage with our site, but we do not share your personal data with third parties for advertising or other purposes. All collected data is used exclusively by us and managed in accordance with our Privacy Policy. To learn more about cookies and how they work, please visit cookiepedia.co.uk.

 

2 How We Use The Personal Data 

 

We utilize the data we collect for a range of purposes, including delivering, analyzing, managing, optimizing, and personalizing our services and marketing initiatives. This data also helps us purchases, and payments, facilitate communication, assess and enhance our services, and meet legal requirements. For instance, we may use this information to:

• Provide and manage our services, ensuring smooth access to educational content and an optimal user experience.
• Process payments and handle financial transactions for instructors and relevant third parties.
• Fulfill course enrollments, feature requests, and other service-related needs.
• Communicate with you regarding your account, respond to inquiries, and share important updates.
• Offer customer support and address any concerns or technical issues.
• Share personalized recommendations, learning progress updates, promotional materials, and newsletters (with the ability to opt out).
• Customize the platform based on user preferences and account settings.
• Maintain security, prevent fraudulent activity, and resolve technical problems.
• Verify instructor identities and conduct authentication checks.
• Gather user feedback to enhance our platform and improve services.
• Promote our offerings through marketing campaigns, surveys, and special deals.
• Analyze user activity to identify trends, measure engagement, and refine our services.
• Display advertisements on third-party platforms.
• Comply with legal and regulatory obligations.
• Protect the rights, safety, and well-being of our users, employees, and community.

 

Additionally, we may process the information you enter into the AI Assistant chatbot or other generative AI features to generate responses to your inquiries. However, we do not use your personal data to train or refine AI models.

 

 

3 Who We Share Your Data With 

 

We share certain data about you with instructors, other students, service providers, analytics and data enrichment providers, and advertising companies that help promote our Services. Additionally, we may share your data for security purposes, legal compliance, or as part of a corporate restructuring. Finally, we may share data in other ways, such as when it is aggregated or de-identified, or with your consent. 

 

We may disclose your information to third parties in the following circumstances or as described in this Privacy Policy:

 

• Instructors: We may share certain details about you (excluding your email address) with instructors and teaching assistants who are associated with the educational content you access or inquire about. This enables them to enhance their content for you and other learners. The information shared may include your country, browser language, operating system, device settings, the referring website that directed you to Skillsel, and your activities on Skillsel, such as courses you have enrolled in or any feedback you have provided. Your email address will not be shared with instructors or teaching assistants.

 

• Other Students: Depending on your settings, your shared content and profile data may be publicly visible, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly visible.

 

• Service Providers, Contractors, and Agents: We share your data with third-party companies that perform services on our behalf, such as payment processing, fraud prevention, data analysis, marketing and advertising (including retargeted advertising), email and hosting services, and customer support. These providers may access your personal data but are required to use it only as directed by us to deliver the requested service. (All Data Categories) 

 

• With Analytics and Data Enrichment Services: We use third-party analytics tools like Google Analytics and data enrichment services like ZoomInfo. For these purposes, we share certain contact information or de-identified data. De-identified data means that identifiers such as your name and email address are replaced with a token ID. This enables these providers to deliver analytics services or match your data with publicly available information (including contact and social details from other sources). This process helps us communicate with you more effectively and in a personalized way. (Account Data; System Data; Usage Data; Cookie Data) 

 

• For Security and Legal Compliance: We may disclose your data (from all data categories) to third parties if we, at our sole discretion, have a good-faith belief that such disclosure is: 

1. Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding; 
2. Reasonably necessary to comply with a valid subpoena, warrant, or other legally valid request; 
3. Necessary to enforce our Terms of Use, Privacy Policy, or other legal agreements; 
4. Required to detect, prevent, or address fraud, abuse, misuse, potential legal violations (including breaches of rules or regulations), or security or technical issues; 
5. Reasonably necessary, in our discretion, to protect against imminent harm to the rights, property, or safety of Udemy, our users, employees, members of the public, or the Services; 

 

We may also share data about you with our auditors and legal advisors to assess our disclosure obligations and rights under this Privacy Policy, or as required or permitted by law. 

 

• During a Change in Control: In the event of a business transaction involving (BEDRIJFSNAAM), such as a merger, acquisition, corporate divestiture, dissolution (including bankruptcy), or a sale of all or part of its assets, we may share, disclose, or transfer all your data to the successor organization during the transition or as part of due diligence preparations. (All data categories) 

 

• After Aggregation/De-identification: We may use or disclose aggregated or de-identified data for any purpose. 

 

• With Your Permission: With your explicit consent, we may share your data with third parties outside the scope of this Privacy Policy. (All data categories). 

 

If you click on any links to third-party websites, the collection, use, and disclosure of your personal data will be governed by the privacy policy of the respective third party.